Delays with background tasks processing

Incident Report for Apphud

Resolved

This incident has been resolved.
Posted Jun 25, 2025 - 12:15 MSK

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 24, 2025 - 17:58 MSK

Update

We are currently experiencing delays in background job processing, which is affecting the following services:
* Event delivery to integrations
* S2S event webhooks
* Analytics data freshness
* CSV and ETL exports
The current delay is approximately 1–2 hours. Our engineering team is actively working to resolve the issue, and all data will catch up to real-time shortly.
We apologize for the inconvenience and appreciate your patience.
Posted Jun 24, 2025 - 15:11 MSK

Investigating

We are currently investigating this issue.
Posted Jun 24, 2025 - 15:02 MSK

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 24, 2025 - 14:59 MSK

Investigating

We are currently investigating this issue.
Posted Jun 24, 2025 - 14:56 MSK
This incident affected: API and Dashboard.